Our first appointment is a brief 20-minute video chat. We use this time to meet your child and your family, understand your concerns, hear your goals, and observe your child. Please make sure your child is not in the car during this appointment.

• Plan to be at home with your child
• Turn off the television to reduce background noise and distractions
• Older children should sit with you during the visit
• Younger children should play with toys where the camera can see them
• A cell phone camera works best

A parent or caregiver meets with us via video chat to review your child’s history in detail. This appointment is separate so we can have a focused conversation without your child present.

Depending on what we observed in the first two appointments, this step differs. If autism is suspected, it begins with a morning call with our clinical staff followed by an afternoon video chat appointment with a provider to review diagnostic criteria. For other diagnoses, we typically move directly to an in-person evaluation.

Your child’s in-person evaluation typically takes place in our playroom alongside other children, grouped by age and ability. Observing your child with peers in this relaxed setting gives us clinical information we simply cannot gather any other way. Siblings are welcome but must be dressed in a different color from your child so we can identify your child easily during observation.

Within a few days of the playroom evaluation, a parent or caregiver meets with us via video chat to review our findings and discuss next steps. Recommendations may include medication management, parent coaching, ABA therapy, counseling, or referral to other therapies — whatever is right for your child.

After your evaluation is complete, ongoing visits for medication management, behavioral guidance, and parent coaching are typically conducted via video chat.